- Why businesses have a performance capability procedure
- The key principles of the performance capability policy
- The eight good practice elements of performance capability management
- How to manage the informal and formal stages of performance capability procedures
Who would benefit
Managers who have a responsibility for organisational performance which is driven by individual performance, a responsibility managers share with individual employees.
Certification and assessment
Knowledge will also be tested by a series of questions after each module. On completion of the course, the system produces a personalised certificate.